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Refund Policy
Last updated: January 2026
Refund eligibility depends on the service type and billing cycle.
Domain registrations, license fees, setup fees, and services suspended due to policy violations are non-refundable.
Refund requests must be submitted through official support channels within the applicable refund period.
Refund Eligibility
Hosting services may be eligible for a refund within 30 days of initial purchase, provided the service has not been suspended for policy violations.
Non-Refundable Services
- Domain registrations and renewals
- License fees (cPanel, software licenses)
- Setup fees
- Services suspended for policy violations
- Services used beyond the refund period
Refund Process
To request a refund, please contact our support team through the official support channels. Refunds will be processed to the original payment method within 5-10 business days.
Partial Refunds
Partial refunds may be issued for unused portions of prepaid services, subject to our terms and conditions.